Contact Englio

Product support

Sign-in problems, a practice session or interview that did not start or end properly, or a feedback report that looks wrong. Write to support@englio.in from the email you use with us, or include the phone number on your account, and add the session details if you have them.

Payments, refunds and invoices

Write to support@englio.in with your order number (it starts with EP and is shown on the Billing page in your account). Our refund policy, subscription policy and service delivery policy explain what happens in each case.

Institutions and teams

Schools, colleges and companies that want Englio for a group of learners. See plans for institutions, then write to support@englio.in with your organisation, the number of learners and what they want to practise.

Privacy requests and grievances

To access, correct or delete your personal data, or to raise a complaint, write to our Grievance Officer at support@englio.in with "Privacy" or "Grievance" in the subject line. Our privacy policy explains your rights.

A person reads every message. We reply as soon as we can, usually within a few working days and often sooner for account or payment issues.

We will never ask for your one-time password, card number or UPI PIN by email or phone. If someone claiming to be Englio asks for these, do not share them, and let us know.